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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rosa Dyson

May 21, 2026

5  out of  5
rating by rosa Dyson
"Brittany was so very helpful she answered all my questions she assured me that what I was asking for would be taken care of very satisfied"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joel Huenemann

May 19, 2026

5  out of  5
rating by Joel Huenemann
"We had lots of changes when we moved, and Brittany’s staff cheerfully took care of everything."
We responded:
"We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
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Donna Boxman

May 14, 2026

5  out of  5
rating by Donna Boxman
"Excellent service. Excellent team"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe Goettee

May 12, 2026

5  out of  5
rating by Joe Goettee
"Wonderful staff to deal with. Very cordial and professional. I've been using Brittany Monsour State Farm Agency for many years to handle all my insurance needs (home, auto, & rentals) and highly recommend her agency to everyone!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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César Lopez

May 7, 2026

5  out of  5
rating by César Lopez
"Son muy amables y te ayudan a buscar el mejor precio muchas gracias por su gran servicio"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que pudimos ayudarte a encontrar el mejor precio. Estamos aquí para servirte siempre. ¡Saludos!"
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Tyler Spriggs

April 27, 2026

5  out of  5
rating by Tyler Spriggs
"Paola was amazing and extremely helpful"
We responded:
"Thank you for your kind words! It’s a privilege to serve you, and we’ll always be just a call or message away if you ever need anything in the future."
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Hannah Cash

March 16, 2026

5  out of  5
rating by Hannah Cash
"Love my insurance agent Brittany monsour! So personable and kind and always respond quickly!"
We responded:
"Your satisfaction is our top priority, and we’re thrilled we could deliver. Please reach out if you ever have questions or need help in the future."
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Mikaela Campbell

March 13, 2026

5  out of  5
rating by Mikaela Campbell
"Great experience. They were fast and direct with the issue I had called about. They got everything squared away and were pleasant to deal with."
We responded:
"It means so much that you had a positive experience with us. Our door is always open—please connect with us if there’s ever anything we can do for you."
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Amanda Wheeler

March 11, 2026

5  out of  5
rating by Amanda Wheeler
"Paola is always on top of things. Returns calls that day, usually around an hour or less. She’s efficient, makes sure I understand everything and takes care of my family’s needs for auto insurance."
We responded:
"We’re grateful for your support! Please know our team is always available if you’d like help reviewing coverage, making changes, or simply asking a question in the future."
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Victor Romero

March 11, 2026

4  out of  5
rating by Victor Romero
"Tuve una buena experiencia trabajando con la agente Paola Velasquez. Ella ayuda bastante a la gente hispana."
We responded:
"Agradecemos tus palabras tan reflexivas más de lo que imaginas. Si alguna vez necesitas consejo, ajustes o simplemente un poco de tranquilidad, no dudes en contactarnos."
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V S

January 29, 2026

5  out of  5
rating by V S
"I spend a lot of time off the grid - camping, hiking, wheeling and I don’t have patience for things that don’t work. This agency does. Solid office to work with. They are reliable and straightforward. People know their stuff here and make sure you’re covered for literally EVERYTHING. So if you want dependable, prepared, and build to last, this is the office i recommend. Shout out to Brittany, TJ and Miss Paola. Y’all doing it right for us folk."
We responded:
"Thanks for putting your trust in us! We look forward to continuing to serve you—please let us know anytime we can lend a hand in the future."
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Grandpas Recipes

January 28, 2026

5  out of  5
rating by Grandpas Recipes
"Kelly Orellana was really helpful, and great to work with, she did everything that I asked for fast and efficiently."
We responded:
"Thank you for your kind words! It’s a privilege to serve you, and we’ll always be just a call or message away if you ever need anything in the future."
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Jamie Dixon

January 22, 2026

5  out of  5
rating by Jamie Dixon
"Always have a great help for providing the right insurance and giving the best deal for my vehicle. Thanks Paola for the help !!!"
We responded:
"Your feedback truly brightened our day. We’re committed to being here whenever you need us, so please reach out anytime we can help."
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Alfredo Lozano

January 19, 2026

5  out of  5
rating by Alfredo Lozano
"I had an excellent experience working with Allie [sp?] at State Farm. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to explain my coverage options clearly, answered all of my questions with patience, and made sure I fully understood my policy instead of rushing me through the process. What really stood out was Allie’s attention to detail and her willingness to go above and beyond to make sure everything was handled correctly. She was easy to reach, followed up promptly, and made what can often be a stressful or confusing process feel simple and straightforward. If you’re looking for someone who genuinely cares about helping you protect what matters and provides top-tier customer service, I highly recommend Allie at State Farm. She is a true professional and a pleasure to work with."
We responded:
"Thank you for your kind words! We are happy that Aly was able to help you. It’s a privilege to serve you, and we’ll always be just a call or message away if you ever need anything in the future."
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Matt Somerville

January 12, 2026

5  out of  5
rating by Matt Somerville
"I have been very happy with my interactions with this office over the years. Most recently I had a helpful conversation with Aly who provided information and suggestions on how to best update our insurance."
We responded:
"Thank you, Matt! We really appreciate you sharing this. Our office works hard to provide excellent service, and it’s wonderful to know it shows. Please don’t hesitate to contact us if you need help down the road."
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Carlos Perez

January 9, 2026

5  out of  5
rating by Carlos Perez
"Son muy amables y saben aser muy bien su trabajo"
We responded:
"Tus comentarios realmente alegraron nuestro día. Estamos comprometidos a estar aquí siempre que nos necesites, así que no dudes en contactarnos cuando podamos ayudarte."
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Aaliyah Matthews

December 30, 2025

1  out of  5
rating by Aaliyah Matthews
"Working with this State Farm has been by far the most difficult. I called in asking questions about my bill . I was told no everything is fine you’re all good. My bill amount can’t getting high and high ever billing state with no real explanation. The representative I spoke with named TJ gave me false information multiple time . When I called out the fact that he was giving me false information I was told he has heard us in billing tell this to other customers so he was trying to fill in . Even though the questions I was asking wasn’t within his department and he should’ve gotten me over to the correct department. I have recorded conversations with TJ while he was giving me the incorrect information. It got so bad I had to even record my conversation with the person in billing because I was getting told so may different things . She acknowledged that he did in fact give me the wrong information. The price has went up for everything without notice . After over an hour or more trying to get everything straightened out she said oh he will get a training . As if that was supposed to make the situation better. This was an horrible experience with this company. I hope that training helps the next customer in my shoes so they aren’t giving incorrect information."
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered while trying to get clarity on your bill. Please know that the team member you spoke with was filling in for someone who was out of the office and was doing his best to assist you under the circumstances. Providing accurate information and excellent customer service is very important to us. If you would like to discuss your concerns further or need assistance, please feel free to reach out to us directly. Our goal is to provide you with exceptional customer service and give you an amazing experience with our State Farm office. Thank you for your patience and understanding."
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leslie j.

November 12, 2025

5  out of  5
rating by leslie j.
"Paula is absolutely amazing and always helpful when I have questions! great office!"
We responded:
"Hi Leslie, thank you for the lovely feedback! We’re always here for you if you need anything."
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Savion Mitchell

November 6, 2025

5  out of  5
rating by Savion Mitchell
"Great experience very kind and respectful"
We responded:
"Thank you, Savion! We appreciate your kind words and want you to know we’re always available if you have questions or need support."
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mostafa elrazzaz

July 29, 2025

5  out of  5
rating by mostafa elrazzaz
"My experience with Brittany Monsour and the office in total was just great. Very reachable and patient."
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Josie DiPresso

July 25, 2025

5  out of  5
rating by Josie DiPresso
"We love Brittany.. She such an asset for State Farm. She has great customer service and is great to work with. She explains everything in detail with you. She has a great personality and makes you feel comfortable with her. We are so happy we found her."
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Mike Stellpflug

July 17, 2025

3  out of  5
rating by Mike Stellpflug
"They are superficially nice, and sell insurance, and have some actual humans, but quickly jack up prices after joining, so you have to quit every other year. Then, regardless of honestly 20 unsubscribe requests, they send solicitations CONSTANTLY, to every address you've revealed to them. I wish they'd spend all of those stamps and spam bots on lowering premiums so I could just set and forget."
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Kehke Ahmedou

June 16, 2025

5  out of  5
rating by Kehke Ahmedou
"Paola is,always amazing. thank you for always being there."
We responded:
"Thank you so much for your kind words about Paola! We're thrilled to hear that she has made such a positive impact. She truly goes above and beyond to ensure the best experience for everyone. We appreciate you taking the time to share your feedback and look forward to serving you again!"
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Abeer Alsammarraie

June 10, 2025

5  out of  5
rating by Abeer Alsammarraie
"I have a very amazing experience with the office of Brittany Monsour Thanks"
We responded:
"Thank you so much for your kind words and positive feedback, Abeer! We're thrilled to hear that you had an amazing experience with our office. If you ever need anything in the future, please don’t hesitate to reach out. We truly appreciate your support. -Brittany"
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Ray Ernest Martin

June 6, 2025

5  out of  5
rating by Ray Ernest Martin
"Brittany and/or her agency has been our home and cars insurance agency for over 39 years...and their assistance and response during times of need have been outstanding....most highly recommended!!!!"
We responded:
"Ray, thank you so much for your incredible review and for trusting us with your home and car insurance needs! It truly means the world to us to have such loyal clients like you. We're so glad to hear that our assistance has met your expectations and we’re honored to continue serving you! -Brittany"